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Frequently Asked Questions

You can get help from a bike store by visiting the store in person, calling their customer service, or reaching out through their website or social media platforms. Many bike stores also offer email support, live chat, and in-store workshops for repairs, product advice, and maintenance services.
We offer a wide range of bikes, including road bikes, mountain bikes, hybrid bikes, electric bikes, and kids' bikes to suit all riding styles.
To open a new account, click "Sign Up" on the website, enter your name, email, and password, then submit the form. Verify your email if needed. Once confirmed, you can log in, shop for bikes and accessories, or manage your store.
Yes, we stock a variety of accessories such as helmets, locks, lights, pumps, bike racks, water bottles, saddlebags, and more to enhance your cycling experience.
Absolutely! We encourage test rides so you can ensure the bike fits well and feels comfortable. Just visit our store to try it out.
Our experts are here to help you find the perfect fit based on your height, riding style, and preferences. You can also refer to our bike sizing guide.
Yes, we carry a range of electric bikes designed for commuting, off-road adventures, and leisure rides, with various battery capacities and features.
We accept cash, credit/debit cards, mobile payments, and online transactions for your convenience.
Yes, we offer flexible financing plans to help you purchase your dream bike without breaking the bank. Contact us for more details.
We have a return and exchange policy in place. Items must be in unused condition with the original receipt. Please review our return policy for specific details.
Yes, most of our bikes and accessories come with manufacturer warranties. The warranty terms vary depending on the product and brand.